How do you connect with your customers and build lasting relationships? In e-commerce, there are numerous ways for a seller to reach out to customers, such as emails, live chats, social media, mobile, and many other forms of communication. But what is the most effective and efficient way to manage customer relationships on Amazon?
Buyer-Seller Messaging is the only way Amazon sellers can communicate with their buyers. Although it ensures the confidentiality of both buyers and sellers, it prevents sellers from providing valuable customer service consistently.
This article was contributed by Jeff Lieber and his team from TurnKey Product Management, an Amazon consulting company. With over 12 years of Amazon experience, over 150K products sold, and over 8-figures in revenue made for our clients in the past year alone, we are uniquely positioned to help brands scale their sales on Amazon through a variety of services: full service management, Amazon PPC management, 1-on-1 coaching, standard operating procedures, online trainings and more.
Author: Ryan Moran, founder of Capitalism.com and host of the One Percent podcast
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Like many entrepreneurs, you probably have a long list of goals, such as increasing revenue, gaining brand recognition, boosting market share, and above all, growing as quickly as possible. While achieving rapid business success is something we all desire, it’s just as important to be able to sustain that level of success.
The Amazon marketplace can be a great e-commerce business for online sellers when you get it right. However, there is a lot of competition out there. The enormous number of shoppers who use Amazon makes it easy to see why so many Amazon marketplace sellers set out to start their enterprises on the Amazon platform. To increase amazon sales, you must keep up with the competition and learn quickly what works and what doesn’t.
To help you with the learning curve, here are seven tips that will add to your success as an Amazon seller and increase Amazon sales.
What started as a way for frequent shoppers to obtain free two-day shipping has evolved and offers members a host of benefits, including streaming video and music, free e-books, and other Prime only exclusives.