How do you connect with your customers and build lasting relationships? In e-commerce, there are numerous ways for a seller to reach out to customers, such as emails, live chats, social media, mobile, and many other forms of communication. But what is the most effective and efficient way to manage customer relationships on Amazon?
Buyer-Seller Messaging is the only way Amazon sellers can communicate with their buyers. Although it ensures the confidentiality of both buyers and sellers, it prevents sellers from providing valuable customer service consistently.
This article was contributed by Jeff Lieber and his team from TurnKey Product Management, an Amazon consulting company. With over 12 years of Amazon experience, over 150K products sold, and over 8-figures in revenue made for our clients in the past year alone, we are uniquely positioned to help brands scale their sales on Amazon through a variety of services: full service management, Amazon PPC management, 1-on-1 coaching, standard operating procedures, online trainings and more.
Why Are Amazon Reviews Important?
One of the main features Amazon introduced to the marketplace world was the customer’s feedback on Amazon for its sellers. This simple review feature, added to the internet power of giving everyone instant access to information, changed the game. But beware! The power it gave to consumers to hurt businesses is way greater than the power it gave businesses to lure consumers in.
Adding to that, the number and overall quality of the reviews your products generate goes a significant way towards determining where they appear on Amazon’s product lists. The Amazon platform has millions of sellers, with many offering the same products, and an essential part of how Amazon separates the wheat from the chaff is to push the sellers that garner the best reviews. At its core, Amazon wants to offer a convenient, reliable and good quality experience for online shoppers, and the best way to do that is to promote the sellers that its users deem to be the best.
Word Count: 1,295 words | Time To Read: 7 mins | Seller Category: Beginner
One of the main features Amazon introduced to the marketplace world was the customer’s feedback on Amazon for its sellers. This simple review feature, added to the internet power of giving everyone instant access to information, changed the game. But beware! The power it gave to consumers to hurt businesses is way greater than the power it gave businesses to lure consumers in. Find out what can you do about reviews.
6 Reasons Why You Should Have Thought About Getting A Small Business Loan For Your Amazon Business A Long Time Ago
Word Count: 1,110 | Time To Read: 6 mins | Seller Category: Intermediate / Advanced
Almost any business needs funding at some point. Typically, when cash is needed in a hurry you don't have the time to search for the best options, go through lengthy application process, etc., you have no option but to take whatever is put in front of you.
So, the consequence of not being prepared are high interest rates, predatory fees, etc., but with the clock running against you, there's little you can do about it.
Having access to a small business loan (or how we call it Amazon Loans) will never a bad thing. However, there are specific reasons that should make you consider to be prepared with additional funding for when (not if) the time to spend some urgent cash comes. In the end, you're a business owner, and this is what owners do, prepare for growth and for the unexpected.
Here are the six reasons that should make you consider applying for a small business loan (even if you don't need the money right now).